Blogs & Articles

We Empower Businesses with Smart, Scalable BPM Solutions

Radical Minds delivers end-to-end business process management and customer experience solutions to help companies across industries streamline operations, enhance service delivery, and unlock new growth opportunities. From back-office support to omnichannel customer engagement, we help organizations stay efficient, responsive, and data-driven.

The New ‘Learning’ Normal: How Gamification in BPM Training is Redefining Motivation

The New ‘Learning’ Normal: How Gamification in BPM Training is Redefining Motivation

Naveen Krishna

There was a time when BPM training involved PowerPoint presentations, a trainer, a group of trainees, and lectures that would...

7 Reasons Investing in BPMs Services Is Important for Gen Z Entrepreneurs

7 Reasons Investing in BPMs Services Is Important for Gen Z Entrepreneurs

Naveen Krishna

84% of Gen Z entrepreneurs plan to own a business in five years. Here’s what that number suggests: The zillenial...

From TikTok to Instagram, Why Social Media Customer Support Has Become the New Normal for Brands?

From TikTok to Instagram, Why Social Media Customer Support Has Become the New Normal for Brands?

Naveen Krishna

Customer service is living quite a fancy life on social media. After all, over 67% of the global population is...