Drawing from their extensive experience in the outsource sector that spans over 14 years, Radical Minds provides payment providers with the capability of gaining more efficient operations, fraud-resilient business models, and the best customer experiences.
The company Radical Minds is a leading player in the intelligent, scalable solutions in the digital payments sector.
Quick and polite service, and looks to develop a good relationship for the long term.
Strategically communicate with leads by dialing and thus increase communication efficiency and effectiveness.
Share instant updates such as news or discount offers with a huge crowd that needs to be informed swiftly.
Proficiently and in no time, provide a nonstop connection with customers through several communication routes.
Offer high-quality service around the clock and take care of the fast demand without pressure.
Enable businesses to run effortlessly without doing numerous papery things like, for instance, documentation, data entry, etc., and perform other administrative support duties.
By applying professional measures, recover outstanding payments without losing the customers' trust and brand name for the company.
Use advanced technology to keep the company and users protected by actively identifying problems and finding solutions.
Working on the financial and legal issues of the healthcare clients, putting the billing management and compliance matters in order.
Make available all the necessary resources from the first purchase to the post-sales to provide consistent support.
Timely and accurately keep records of financial activities in the company, as well as prepare financial reports.
The BPM solutions we provide represent the choice of digital payment companies to run large-scale operations without affecting the customer experience. Thanks to AI for automating the day-to-day customer support tasks, chatbots for continued 24/7 service, and the omnichannel support in different languages, Radical Minds makes sure that each transaction is not only completed fast but also that any customer case is handled in real time. What is more, the chances of fraud are reduced, and the back-end operations are improved for higher productivity.