Insurance intermediaries are much more than simple sales channels: they are brands based on trust and therefore mired with efficient back-office services to provide slick customer experiences. Radical Minds enhances such essential coordination with a full package of BPM-enabled services, which make intermediaries as fast, precise, and fully compliant with regulations as possible.
Having over 14+ years of experience working with companies in the industry and volume bundling, Radical Minds is aware of the changing environment of the industry, where the pace of change is so rapid and the regulations so high that intermediaries have to place a high priority on regulations. We will deliver the digital technologies, AI-driven automation, and human skills that are required to optimize back-end processes and release the agents to perform what they excel at: customer associations and professional consultations.
Also, the Radical Minds provides regulatory compliance with detailed compliance and documentation controls that make complex compliance tasks, such as KYC and AML, a breeze. Our supported BPM procedures cover all operations, both document check and upload, and detailed audit trails- ensuring the full compliance of intermediaries, and making them ever prepared for inspection.
At Radical Minds, we deliver each client partnership with a blend of AI-powered automation, human expertise, and abundant world experience. Our solutions are not a mere tool—our solutions are the drivers of development, confidence, and freedom in the performance of operations.
We are able to automate 70% of the supporting process, which significantly reduces the time of transaction and, in return, facilitates intermediaries to respond to clients in a matter of minutes and not hours.
We are able to automate 70% of the supporting process, which significantly reduces the time of transaction and, in return, facilitates intermediaries to respond to clients in a matter of minutes and not hours.
The future of insurance distribution belongs to intermediaries who combine human expertise with digital precision. With Radical Minds as your BPM partner, you gain the freedom to focus on advising and building customer trust, while we handle the complex, time-sensitive back-end operations.
Let us take care of your operational heavy lifting—so you can spend more time earning loyalty, closing policies, and growing your book of business.