Transform Fintech Operations with AI-Driven BPM Solutions

85% of fintech companies report increased operational efficiency after adopting AI-driven BPM solutions. Radical Minds provides fintech companies with the innovation, compliance, and efficiency needed to drive growth while lowering operational costs.

Empowering Fintech: Tailored BPM Solutions for Speed, Security & Scale

Empowering Fintech: Tailored BPM Solutions for Speed, Security & Scale

Thriving in Fintech requires speed, trust, and precision. At Radical Minds Technologies Pvt. Ltd., a leading BPM company, we provide end-to-end solutions that boost growth, strengthen compliance, and streamline operations across the Fintech landscape.

  • Digital Payments Platforms
  • Neobanks & Challenger Banks
  • Lending & Credit Services
  • WealthTech & Investment Platforms

With over 14 years in the BPM sector, we understand the pain points and evolving needs of the financial technology industry. Our personalised services help institutions stay focused and grow while we manage customer support, KYC, compliance, and back-office operations.

Digital Payments Platforms

Digital Payments Platforms

Payment solutions initially have to be without friction and with the highest security standards. Radical Minds' payment processors are empowered by BPM solutions that professionals back up. They can handle the challenge of large amounts of transactions and at the same time solve customers' problems and fraud.

Our BPM Services for Payment Platforms:

  • Transaction Support: Real-time help with payments, transfers, and wallet top-ups.
  • Dispute Resolution: Failures, reversals, and escalations are dealt with promptly.
  • Fraud Monitoring: Monitoring transactions and sending alerts to prevent fraud in real-time.

To be operated by Radical Minds, your BPM partner has the potential to make your payment systems more efficient, productive, and scalable.

Neobanks & Challenger Banks

Neobanks & Challenger Banks

Radical Minds, a BPN company of great repute, gives the neobanks support that is of an agile nature that they need in their customer lifecycles, digital onboarding, and 24/7 account servicing.

Our Neobank BPM Solutions Include:

  • Digital Onboarding: Paperless KYC, document validation, and video verification.
  • Account Management: Support for fund transfers, account queries, card issues, and password resets.
  • Regulatory Compliance: AAML, KYC, and transaction reporting handled with precision and automation.

Our expertise lets neobanks deliver superior CX while staying compliant and cost-effective.

Lending & Credit Services

Lending & Credit Services

Radical Minds offers intelligent BPM solutions that aid Fintech lenders in efficient loan processing, real-time identity checks, and risk assessment.

Our Services for Lending Fintechs:

  • Application Processing: Quick validation of borrower details and document verification.
  • Risk & Credit Checks: Automated credit scoring, background verification, and fraud checks.
  • Loan Servicing: EMI reminders, collections support, and dispute management.

Our BPM solutions help reduce turnaround time, improve borrower satisfaction, and boost recovery rates.

WealthTech & Investment Platforms

WealthTech & Investment Platforms

Radical Minds simplifies the process of onboarding, assistance, and compliance for equity, crypto, and mutual fund platforms, thus making it possible to experience the most suitable and tailor-made investment platforms by the investors.

Our Investment BPM Services Include:

  • Portfolio Onboarding: Smooth KYC/AML processing and investor profile setup.
  • Investor Support: Helpdesk support for trading issues, account queries, and fund transfers.
  • Regulatory Reporting: Accurate records and reports for SEBI, RBI, or global financial bodies.

Let us manage the backend so your users can focus on building wealth.

Why Choose Radical Minds for Fintech BPM?

With a proven 14-year legacy and deep expertise as a BPM company, Radical Minds stands as a reliable growth partner for Fintech firms worldwide. Here's why we are the best:

AI-Powered efficiency
Our BPM solutions have an AI product integrated to handle 70% of user queries, so that the speed limits are increased and the costs are reduced as well.
Omnichannel Support
Scalable BPM Solutions
Global Reach
AI-Powered efficiency
When Fintech companies opt for Radical Minds, they not only slash overheads but also have innovation as well as compliance that lead to growth.

Let’s transform your Fintech operations together.