The modern consultant must do more than offer advice and engineering transformations; these have to produce measurable returns on investments and give a competitive advantage. Radical Minds believes consulting is about delivering truly relevant results. Intelligent process design, to AI-enabled customer experience frameworks, we guide your enterprise end-to-end through transformation.
Whether raising customer satisfaction, optimizing operations or updating legacy systems, our AI-driven consulting strategies will co-design the agile scaling roadmap.
A comprehensive analysis of customers, competitors, and processes.
A comprehensive analysis of customers, competitors, and processes.
Our approach is both collaborative and iterative, thereby, ensuring that you are not just accepting change but are leading it.
Transformations for Fortune 500 firms and hyper-growth startups across telecom, retail, BFSI, healthcare, and logistics verticals have been handled successfully by us.
Our consultants solve the most complex problems with precision and insight using niche domain knowledge and cross-industry learnings.
We use proven consulting methodology with rapid prototyping, executing, and continuous improvement for problem definitions. 169+ countries and over 60 languages have localised execution: born global but born local, a global standard with local insight for relevance and resounding impact.
We make award-winning innovations through employing AI-led Centres of Excellence to transform customer behaviour modelling, automation design, and next-gen CX frameworks.
Use Case | Impact Delivered |
---|---|
CX Overhaul for a US Retail Giant | 32% increase in CSAT, 4x higher NPS, and $2.5M saved in support costs |
Digital Process Transformation for a Healthcare Group | 40% faster onboarding, 99.5% process accuracy, HIPAA-compliant digitization |
BPM Redesign for Global Logistics Firm | 22% operational cost reduction and improved SLA adherence |
Data rules the roost, and so every one of our delivery centres is functional under.
Our consulting services are not about advice but about real, scalable BPM solutions. Transform the performance of your business. Whether you are starting an initiative in customer experience or revitalising internal operations, Radical Minds is your strategic execution partner.