Speed, accuracy, and customer satisfaction are not a negotiation in this hyper-competitive Retail & e-commerce environment. The buyer is a person who has to be optimized in all his steps, starting with the sourcing of products and ending with delivery to the door. At Radical Minds Technologies Pvt. Ltd., we offer artificial intelligence-driven BPM services and management solutions that assist retailers and e-commerce locations in scaling more efficiently, bringing a better customer experience, and redesigning complex backend processes.
We specialize in transforming four critical verticals:
Being a leading BPM company operating in the industry for more than 14 years, we know about the operational pain points and scalability challenges of the retail and e-commerce businesses. Our solutions contribute to order, efficiency, and growth in your enterprise.
The contemporary retail is based on agile and reliable supply chains. Radical Minds streamlines all your supply chains to include superior tracking, data syncing, and communication to maximize your operations among your vendors, logistics providers, and the warehouse personnel.
SCM Business Process Management Solutions contains:
Contracting your supply chain functions to radical minds will guarantee prompt deliveries and the satisfaction of more customers.
The customers want a smooth ride, a cart to check out. We allow e-commerce and retail companies to automate their order processing and fulfilment, and returns, all with total transparency and precision.
BPM Solutions Order Management Solutions:
Radical Minds also assists you in being very efficient in its operation and ensures that the customers have high trust levels with the aid of stable order controls.
Proper handling of the inventory and warehouse is vital for both demand satisfaction and cost reduction. Our backend services extended BPM include backend services for tracking the stocks, aligning the order, and analyzing warehouses.
Warehousing Services with us:
Through Radical Minds, retailers can keep their stock at optimum levels and eliminate chances of overstocking or product running out of stock.
Customers today demand immediate solutions, tailor-made to them-and over all channels. Our multi-channel contact center solutions comprise voice, email, chat, and social support as applied to the retail buyer experience.
Enhancements To Customer Experience:
We enable your customers to feel they are listened to, understood, and satisfied- anytime and everywhere.
Our company brings global connectivity, the latest technology and a fantastic knowledge in the ecommerce world together. Our BPM company is reputable among the best retail brands both regionally and in different sectors.