Radical Minds is the go-to automation and precision-centric BPM solutions provider for businesses that need to process large volumes of orders around the clock with pinpoint accuracy. Be it order checking, payment issue solving, or dealing with returns, we automate workflow to improve efficiency and the trust that customers have in us.
Our order processing service takes care of the complete inventory and verifies the real-time status of each item, thus drastically reducing errors and ensuring no delays in the delivery process. In case of return and exchange situations, our customer care team is with the customers from the beginning of their request to its fulfillment, ensuring simplicity and full transparency throughout the process. Also, we have a payment support department that can assist clients in cases of failed payments, confirmations, and invoice issues, so that the purchasing practice is not interrupted.
Real-time tracking and validation of every order for fast, error-free fulfillment.
Full-cycle support for return requests, refunds, and customer coordination
Assist users with failed transactions, invoice issues, and confirmations
Immediate multichannel response to order-related queries
Handle order data entry, compliance documentation, and audit trails.
Notify customers instantly about order status, delays, or return approvals
Flexibly manage peak loads and seasonal order spikes with trained BPM teams